So - you’ve carefully selected and signed your franchisee. You’ve trained them, welcomed them into the fold, held their hand through the first week or two, and let them take the helm. And that’s it, job done, right? Sure… and then in ten months’ time you...
As a franchisor (Zor), a crucial part – perhaps the most crucial part – of your role is to train and support your franchisees (Zees). After all, your Zees are paying you not just for your brand exposure, but for your experience, your successful systems...
How to Run a Franchise Advisory Council (FAC) that will Power Your Franchise Network towards Success Franchise Advisory Councils are created in order to benefit the well-being of the business, by providing the Franchisor with insights and suggestions from the Franchisees. How does a franchisor create and...
The Purpose of a Franchise Advisory Council The main aim of a Franchise Advisory Council (FAC) is to create a platform in which Franchisees are invited share and discuss their ideas and/or issues with the Franchisor’s support team. The Franchisor is generally expected to participate primarily...
Franchise recruitment can be a complicated and in-depth process. We see a lot of client franchise sales processes and we often customise FZM to support those processes; template emails, auto-responders, information packs, online application forms, automation and of course board reporting and dashboards are common...
The new installed app to send messages direct to a franchisee's phone. With push notifications, vibrate, sound effects...
A good franchise has training at it's heart. And a good franchise software system helps franchisors to deliver that training online, 24/7, in a way that's effective and doesn't cost a fortune. Over the years of building and supporting FranchizeManager we have integrated with other Learning...
We usually supply this check-list to new clients to help guide them through the process of getting started with FZM. It's a pretty simple check-list because the process of implementing FZM really isn't all that difficult. Of course it depends on the number of modules and...
A few of you regular readers will have noticed a new link in our top menu bar called "Support". We released a new support site for our franchise management software at www.fzmsupport.hatchit.com.au This knowledgebase of articles and FAQs is designed to assist all our users in getting the...