News

We're very excited to announce the release of V11 of FZM (6 September 2019). This version is the largest update in FZM history. When we first started building FZM almost 12 years ago, the world of technology was a different place. The concept of "cloud" based franchise management software was still relatively new and franchisors had yet to adopt the benefits. Over the years we constantly updated the platform, adding new...

So - you’ve carefully selected and signed your franchisee. You’ve trained them, welcomed them into the fold, held their hand through the first week or two, and let them take the helm. And that’s it, job done, right? Sure… and then in ten months’ time you find that you’re getting terrible reviews, standards are slipping all over the place, and half the staff members in the new franchise have quit. It’s a...

As a franchisor (Zor), a crucial part – perhaps the most crucial part – of your role is to train and support your franchisees (Zees). After all, your Zees are paying you not just for your brand exposure, but for your experience, your successful systems and processes. And you in return expect Zees to protect and promote your brand by sticking to those systems. Think about it this way – if...

How to Run a Franchise Advisory Council (FAC) that will Power Your Franchise Network towards Success   Franchise Advisory Councils are created in order to benefit the well-being of the business, by providing the Franchisor with insights and suggestions from the Franchisees. How does a franchisor create and run an FAC that will show productive results and yield returns on the time invested by its members? Here are a few guidelines that have...

The Purpose of a Franchise Advisory Council The main aim of a Franchise Advisory Council (FAC) is to create a platform in which Franchisees are invited share and discuss their ideas and/or issues with the Franchisor’s support team. The Franchisor is generally expected to participate primarily as an observer, and allow the Franchisees to offer advice and insights they may have on the business, its operational systems, or its marketing approaches....