News

Last month saw some more new features and updates released into FZM: Icon Upgrades You may have noticed some improved use of colors and icons throughout the site. As we roll-out this UI upgrade, module icons have been extended onto search queries, tab headers and forms. These icons take their color and design from the base module on the left menu. So it should be easier (faster) to navigate through the system...

There’s been a release of some new features and functionality: Customizable FDD Receipts (US / Canada clients) This one is mostly for use by our US and Canadian clients where signed FDD receipts form an important part of the recruitment and governance process. You can now completely customise the receipt that is presented – and signed – by the candidate before they download your FDD. This means your PDF receipt can be...

#1 – Autoloaders Set up autoloaders from your website enquiry form and social media platforms, have new franchise enquiries automatically load into FZM and never key a new lead inquiry again #2 – Campaigns Set up email campaigns to have FZM send email communications automatically to candidates. Create simple auto responders or more detailed drip campaigns that set emails based on your specifications. #3 – Pipeline Management Set-up your sales stages in FZM to match...

We're very excited to announce the release of V11 of FZM (6 September 2019). This version is the largest update in FZM history. When we first started building FZM almost 12 years ago, the world of technology was a different place. The concept of "cloud" based franchise management software was still relatively new and franchisors had yet to adopt the benefits. Over the years we constantly updated the platform, adding new...

So - you’ve carefully selected and signed your franchisee. You’ve trained them, welcomed them into the fold, held their hand through the first week or two, and let them take the helm. And that’s it, job done, right? Sure… and then in ten months’ time you find that you’re getting terrible reviews, standards are slipping all over the place, and half the staff members in the new franchise have quit. It’s a...