News & Product Updates

There’s been a release of some new features and functionality: Customizable FDD Receipts (US / Canada clients) This one is mostly for use by our US and Canadian clients where signed FDD receipts form an important part of the recruitment and governance process. You can now completely customise the receipt that is presented – and signed – by the candidate before they download your FDD. This means your PDF receipt can be...

#1 – Autoloaders Set up autoloaders from your website enquiry form and social media platforms, have new franchise enquiries automatically load into FZM and never key a new lead inquiry again #2 – Campaigns Set up email campaigns to have FZM send email communications automatically to candidates. Create simple auto responders or more detailed drip campaigns that set emails based on your specifications. #3 – Pipeline Management Set-up your sales stages in FZM to match...

We're very excited to announce the release of V11 of FZM (6 September 2019). This version is the largest update in FZM history. When we first started building FZM almost 12 years ago, the world of technology was a different place. The concept of "cloud" based franchise management software was still relatively new and franchisors had yet to adopt the benefits. Over the years we constantly updated the platform, adding new...

The latest release of FranchiZeManager - Version 7 - is currently being rolled out to all customers. It's one of our biggest releases in years. We have completely replaced the front end library of widgets and tools, resulting in a new look and feel and some great features.

A good franchise has training at it's heart. And a good franchise software system helps franchisors to deliver that training online, 24/7, in a way that's effective and doesn't cost a fortune. Over the years of building and supporting FranchizeManager we have integrated with other Learning Management Systems for our clients and being frank every single one we looked at left us "under whelmed". Especially when we discovered how much they...

A few of you regular readers will have noticed a new link in our top menu bar called "Support". We released a new support site for our franchise management software at www.fzmsupport.hatchit.com.au This knowledgebase of articles and FAQs is designed to assist all our users in getting the most out of their FranchiZeManager franchise software. We will be adding articles and help guides weekly. If you have a specific request then please email us...

Goodbye 2013, it was good knowing you (although you seemed to go fast) and welcome 2014 ! We had a big 2013, taking on major new clients across a range of industries including financial services, real estate, food retailing, fitness, personal services and others. The main drivers for these new clients looking for franchise management software were all the usual culprits...

Many of our clients use the "News & FAQs" module as a way to communicate with their franchisees. It's such an obvious part of franchise software and a pretty simple module that it often gets overlooked. But following recent conversations with a few clients about how much value they get out of the module we have done some upgrades. It's basically an on-line notice board. You can self publish "news"  articles...

We have a nice new feature released today called Notifications.       What Are They? It's a simple way to send a short message to another FZM user. It is designed for messages that relate specifically to something in the FZM system, e.g. a Contact, a Franchisee, a Task etc.  For example, you have just entered a note against franchisee and you want Joe to know about it. Or a recruitment candidate just got interviewed...