News & Product Updates

The latest release of FranchiZeManager - Version 7 - is currently being rolled out to all customers. It's one of our biggest releases in years. We have completely replaced the front end library of widgets and tools, resulting in a new look and feel and some great features.

A good franchise has training at it's heart. And a good franchise software system helps franchisors to deliver that training online, 24/7, in a way that's effective and doesn't cost a fortune. Over the years of building and supporting FranchizeManager we have integrated with other Learning Management Systems for our clients and being frank every single one we looked at left us "under whelmed". Especially when we discovered how much they...

We usually supply this check-list to new clients to help guide them through the process of getting started with FZM. It's a pretty simple check-list because the process of implementing FZM really isn't all that difficult. Of course it depends on the number of modules and customisations you plan on doing but this list is a good one to get you under way. Link to Checklist: How to implement FranchiZeManager (Google Docs...

A few of you regular readers will have noticed a new link in our top menu bar called "Support". We released a new support site for our franchise management software at www.fzmsupport.hatchit.com.au This knowledgebase of articles and FAQs is designed to assist all our users in getting the most out of their FranchiZeManager franchise software. We will be adding articles and help guides weekly. If you have a specific request then please email us...

Goodbye 2013, it was good knowing you (although you seemed to go fast) and welcome 2014 ! We had a big 2013, taking on major new clients across a range of industries including financial services, real estate, food retailing, fitness, personal services and others. The main drivers for these new clients looking for franchise management software were all the usual culprits...

Many of our clients use the "News & FAQs" module as a way to communicate with their franchisees. It's such an obvious part of franchise software and a pretty simple module that it often gets overlooked. But following recent conversations with a few clients about how much value they get out of the module we have done some upgrades. It's basically an on-line notice board. You can self publish "news"  articles...

We have a nice new feature released today called Notifications.       What Are They? It's a simple way to send a short message to another FZM user. It is designed for messages that relate specifically to something in the FZM system, e.g. a Contact, a Franchisee, a Task etc.  For example, you have just entered a note against franchisee and you want Joe to know about it. Or a recruitment candidate just got interviewed...

We've given FZM a bit of an update in terms of look and feel.   Part of the new look of our franchise software. Flat icons all the way.  There has been a bit of a movement towards 'flat' design in software and hatchit is fan of the benefits. The general objective is to take some the 'eye candy' (3D effects and colours) out of the navigational elements and go for a more...

As you know running a franchise network is no small task. There are many people involved and lots of data. Take a few minutes out of your day to think about the data in your business. How is all this information being stored at your franchise? Is it accessible to staff? Is it in a useful format? Is it secure and stored safely? Is it triggering work-flows and processes to make...