News & Product Updates

Hello and welcome to our Monthly Highlights for June 2021.  In these short monthly video’s we walk through some updates and changes that have occurred over the last 30 days.  As always, this isn’t a training session but just a quick overview and to give you a visual on some new features and functions in the system that you might like to implement in your franchise system.  Onboarding First we’re going to start with...

Franchise Fees You can now store your Franchise Fees on a revised mini-module on the Franchise record. It is multi-configurable to allow for all different fee types and variations. Plus there’s new Franchise Fee report to access your data at a glance (just view Franchise > Reports drop down). Revised Royalties Module There’s been a full rewrite of the Franchise Royalties module. It’s faster, easier to use and more configurable than before. Why...

Last month saw some more new features and updates released into FZM: Icon Upgrades You may have noticed some improved use of colors and icons throughout the site. As we roll-out this UI upgrade, module icons have been extended onto search queries, tab headers and forms. These icons take their color and design from the base module on the left menu. So it should be easier (faster) to navigate through the system...

There’s been a release of some new features and functionality: Customizable FDD Receipts (US / Canada clients) This one is mostly for use by our US and Canadian clients where signed FDD receipts form an important part of the recruitment and governance process. You can now completely customise the receipt that is presented – and signed – by the candidate before they download your FDD. This means your PDF receipt can be...

#1 – Autoloaders Set up autoloaders from your website enquiry form and social media platforms, have new franchise enquiries automatically load into FZM and never key a new lead inquiry again #2 – Campaigns Set up email campaigns to have FZM send email communications automatically to candidates. Create simple auto responders or more detailed drip campaigns that set emails based on your specifications. #3 – Pipeline Management Set-up your sales stages in FZM to match...

We're very excited to announce the release of V11 of FZM (6 September 2019). This version is the largest update in FZM history. When we first started building FZM almost 12 years ago, the world of technology was a different place. The concept of "cloud" based franchise management software was still relatively new and franchisors had yet to adopt the benefits. Over the years we constantly updated the platform, adding new...

The latest release of FranchiZeManager - Version 7 - is currently being rolled out to all customers. It's one of our biggest releases in years. We have completely replaced the front end library of widgets and tools, resulting in a new look and feel and some great features.

A good franchise has training at it's heart. And a good franchise software system helps franchisors to deliver that training online, 24/7, in a way that's effective and doesn't cost a fortune. Over the years of building and supporting FranchizeManager we have integrated with other Learning Management Systems for our clients and being frank every single one we looked at left us "under whelmed". Especially when we discovered how much they...

A few of you regular readers will have noticed a new link in our top menu bar called "Support". We released a new support site for our franchise management software at www.fzmsupport.hatchit.com.au This knowledgebase of articles and FAQs is designed to assist all our users in getting the most out of their FranchiZeManager franchise software. We will be adding articles and help guides weekly. If you have a specific request then please email us...