Are you stuck using spreadsheets, email, and shared drives, struggling to get out from under your pile of paperwork? Wish you could be working on growing your franchise network instead?


FranchiZeManager franchise management software was built to be your comprehensive solution for the entire franchise life cycle. Much more than a CRM, it has inbuilt knowledge and automation to save Franchisors time, money, and aggravation.

Version 11 just released!

New features, better pricing.
The biggest update in the last 10 years.
Now available in four pricing plans making FZM available to every franchise.

Over 30 powerful modules built for the complex needs of Franchisors

New Franchisee Enquiries

Keep your enquiries/leads hot with FZM auto-loaders, automated follow-ups and reminders.

Recruitment / Fran Dev CRM

Manage and nurture candidates through the recruitment pipeline from first contact to signing a Franchise Agreement.

Online Applications

Reduce paperwork and move all your application forms on-line with digital submission.

Franchisee On-boarding

Efficiently manage the process of opening new stores / franchisees with complete project management functionality.

Franchisee Management

Comprehensive CRM to effectively manage the entire lifecycle of your franchisee.

Field Visits

Schedule & track Franchisee field visits with evaluations, point scoring, photos and follow-ups.

Document Management

Easily store, search and retrieve all types of documents and collateral material

File / Contact Notes

Easily record file notes and build a contact history

Tasks Management

Keep your Task lists working alongside your important franchisee data.

Online Calendars

Calendar views of critical dates and planning for transparent scheduling.

LAMP & Business Plans

Allow Franchisees to create template based local area marketing and business plans directly from FZM.

Sites & Property Leases

Track new locations and store your Property Leases online alongside your franchisee information.

Choose the modules you need, when you need them.

Franchise Royalties

Fully automated royalty calculations, statement generation and invoicing with Accounting integration.

FranchiZeTrainer LMS

A complete online learning management system to author, deliver & track your training online.

Franchisee Staff Directory

Keep a directory of franchisee staff members and their data.

Customer Complaints

Manage customer complaints (and praise) from first contact through to resolution.

Dashboards & Charting

A suite of graphical dashboards to help you keep track of every aspect of your franchise network

Electronic Communications

Send template based group emails & SMS comms blasts.

Performance Benchmarking

Upload your data and report on franchisee performance with dashboards, rankings and charts

HR Management

Store all your employee & contractor details on-line

Contact Management

Store all your contacts online and allow your staff simple shared access to phone, address and any other details

Email Archiving

Archive emails from Outlook & GMail within FZM for a complete correspondence history.


Manage events online, send invites, take electronic registrations and track attendance in FZM.

Franchise Forms

Create online forms to collect data from Franchisee. Use it for surveys, KPI collection, to quickly gather Franchisee information.

Dedicated Franchisee access with advanced functionality, communications
and job management features.

News, FAQs, Noticeboards

Distribute news items, presentations and newsletters to franchisees and staff

Franchisee Forums

Online forums and discussion boards for your franchisee community

Operations Manual

Author and publish your Ops Manuals online, keyword search, track & report reads.

Customer Management

Keep your customer database online as part of FranchiZeManager.


Allow Franchisees to generate personalised PDF invoices for customers from the system

Stock Ordering

A complete on-line ordering system for franchisees to order stock from you


Create the franchise management system that makes your business work better.

We appreciate that every franchise is unique and special in its own way.


That’s why FranchiZeManager’s modular franchise management system allows for complete customisation to optimally suit your business needs. Don’t want to see some modules? Let’s hide them. Need to add fields to capture new data? No problem. Have a unique business process or workflow you need to automate? Let’s get it done and ease your workload.


With FranchiZeManager you don’t have to live with workarounds or franchise management software that only does 80% of what you need. Get exactly what works best for you.


Average # days to implement a Customisation Request

Easy to implement, easy to use… and easy to do business with…

With over 20 years of experience working with Franchisors, we have a pretty good idea what you are looking for…. and how you prefer to operate.


That’s why we don’t require contracts or long-term agreements. We prove our value to you every month. Why we offer a ‘one-stop’ system plus training and complete implementation support. We’ll get you up and running smoothly and painlessly in weeks, not months.  And why we offer brilliant service promptly by phone, email and even hands-on remote access. We make it so easy, you’ll wish you got started sooner!

Trusted by leading franchised brands (worldwide)…

Our clients span all types and sizes, across multiple countries.


From service industries to large retail chains, the FranchiZeManager franchise management system can scale to any size. We also have non-franchised multi-unit operators running retail store networks, dealership chains and licensee models.

Now available on Four Plans…

Choose the plan that suits your needs and budget

  • FZD

  • The nine franchise development (recruitment) modules you need to grow your business.


  • The thirteen essential modules you need grow and manage your franchise network.


  • The nineteen modules you need to grow and manage a high performance network.


  • All the modules for complex franchise systems that also require customisation.