Occasionally someone in the FZM support team may ask you to ‘clear your browser cache’.
Why clear or refresh your cache?
Your browser has a folder in which certain items that have been downloaded are stored for future use. Graphic images (such as buttons and icons), photos, and even entire web pages are examples of items that are saved or cached. When visiting a webpage your browser checks if a copy of the files on the page is in its cache already. If so, it will save the visitor some downloading and make web pages load faster. Some browsers refer to its cache as Temporary Internet Files.
Cache Refresh
There are some situations when bypassing your browser’s cache is preferred. Just clicking the refresh button (or hitting F5) won’t be sufficient in this case, because this reloads the webpage while still using the old files from the cache.
You need to refresh your cache first! Refreshyourcache.com contains step-by-step guides to clear your browser’s cache forcing it to download all the latest data from a website. Use the link below to learn how to clear your cache, it is different depending on your browser and also your operating system, see http://www.refreshyourcache.com/en/home/
