Adding A New User

How to add a new User to the system.

(3 mins)

Add a New User in franchizemanager

Use the Add New User feature in franchizemanager (FZM) to create new user accounts. This feature lets you set up users quickly, assign permissions, and easily copy settings from existing users to save time. 

Important: You must have account admin permissions to add a new user. If you don’t have account admin permissions, contact your project sponsor or account coordinator.

How to Add a New User

  1. On the left menu, click Users
    Important: The email address must be unique. If it’s already used, you’ll see a warning.
  2. At the top right of the screen, click Add New User > New Franchisor (Head Office) User.
  3. Enter the user’s details:

    • First Name
    • Last Name
    • Email Address
    • Password
    • ACL (Access Control List) for permissions.
    • Department
    • Language (defaults to English)
    • Country
  4. Click Save
  5. If you want to email the user’s login details, click Resend Login Details.
  6. The user will receive an email with:
    • Link to the login page
    • Username
    • Temporary password

Tip: The user can update their profile, reminders, and notifications after logging in.

Conclusion

Adding users to franchizemanager ensures they have the correct permissions and access to perform their tasks effectively. Using Add New User, you can set up new accounts, provide login credentials, and customize permissions. This process keeps your team productive and helps you manage roles efficiently.